Privacy Policy

INTRODUCTION:

ToccoCard places a high value on the privacy of individuals utilizing our websites and associated services. In this Policy, references to “ToccoCard,” “we,” or “us” pertain to ToccoCard LLC, an establishment situated at 342 Beach Ave, La Grange Park, IL. Our commitment to privacy is reflected in the adoption of technical and organizational measures designed to safeguard your data. This privacy policy (the “Policy”) provides an overview of how we gather, utilize, and share information from users of our Services. If you are situated in the European Economic Area (“EEA”), this Policy aims to inform you about your choices and our practices concerning your Personal Information (as defined below).

For the purposes of this Policy, “Personal Information” encompasses any details related to an identified or identifiable individual. This includes Personal Information collected and processed by us when you access our websites (including toccocard.com) (the “Website”), the ToccoCard app, and the associated services (collectively referred to as our “Services”). The Policy delineates the Personal Information we collect from you on our Services, the methods in which we use and disclose such information, your rights and choices regarding your data, and how you can reach out to us if you have questions or concerns. Additionally, your use of our Services is subject to our Terms of Use.

Personal Information Collection

We gather and utilize various Personal Information to enhance your experience on our Platform. Here are the key details:

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Information You Provide to Us

Direct Communications: When you contact us, whether for customer support or subscribing to our newsletter, we may receive your name, email address, message content, and other provided details. This helps us tailor our services and understand your preferences.

Transaction and Service-Related Information: Purchases made on our Website require personal details such as your name, phone number, and address. Additionally, while using our Services, you can choose to provide contact information, social media links, and location, tailoring the experience to your needs.

Ambassador Program and Reviews: : Responding to our review requests may involve sharing additional information like your name, email, pictures, and opinions about our Services.

Personal Information Collected During Service Usage

Location and Device Information: Using our Services, we may infer your general location. We also receive information about the device and software you use, including IP address, web browser type, and operating system version.

Usage Information: Automatic collection of information about your interactions with our Services helps us understand user behavior, improving and enhancing our offerings.

Cookies and Similar Technologies: Our use of cookies, pixel tags, and similar technologies, in collaboration with third-party partners, allows us to collect and store Personal Information. You have the option to manage your cookie settings in your web browser.

Personal Information Received from Third Parties

Information from Third-Party Services: We obtain Personal Information from third parties like Facebook, Snapchat, and YouTube when you interact with third-party buttons on our Website. If you link our Services to a third-party account, such as Facebook, Instagram, or Snapchat, we may receive profile details and photos. You can manage information availability through privacy settings on your third-party accounts.

How We Use the Personal Information We Collect

We employ the collected information for various purposes:

Communication: Using your email address and other Personal Information for administrative purposes, responding to inquiries, and providing customer support.
Services Provision: Leveraging Personal Information to maintain and personalize our Services, facilitate transactions, and enable connections to third-party services.
Understanding Usage and Improving Services: Analyzing trends and statistics derived from your Personal Information to enhance our Services continually.
Surveys and Marketing: Conducting surveys to understand our user base,improve Services, and using email addresses for relevant marketing communications.
Development of Promotional Materials: Creating promotional and advertising materials based on your usage information and Personal Information.
Legal Obligations and Compliance: Utilizing Personal Information to prevent fraud, respond to safety issues, ensure legal compliance, and enforce our Terms of Service or legal rights.
Other Purposes: Using Personal Information for specific purposes with notice provided at the time of information collection.

Cookies, Pixel Tags, and Web Beacons

Cookies are small files of letters and numbers that we store on your browser or the hard drive of your computer.

Pixel tags and web beacons are tiny graphic images placed on web pages or in emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our Website and Services.

We use cookies, web beacons, pixel tags, and similar technologies (collectively “Cookies”) to collect information about your browsing activities and to distinguish you from other users of our Services. This aids your experience when you use our Services and also allows us to improve the functionality of our Services. When you use our Services, we collect certain information by automated means, using technologies such as Cookies and browser analysis tools. In many cases, the information we collect using Cookies and other tools is used in a non-identifiable way, without any reference to personal data. We may use Cookies to make our Website usage more efficient and to tailor your browsing preferences and improve the functionality of our Website. Cookies can be used for performance management, collecting information on how our Website is being used for analytics purposes. They can also be used for functionality management, enabling us to make the user’s visit more efficient by, for example, remembering language preferences, passwords and log-in details.

Below is an overview of the types of Cookies that we and third parties may use to collect Personal Information.

Strictly necessary cookies. Some Cookies are strictly necessary to make our Services available to you. We cannot provide you with our Services without this type of cookie. For example, these cookies allow us to provide the login functionality.
Functional cookies. These Cookies are used to recognize you when you return to our Services. This enables us to adapt our content for you, and remember your preferences (for example, your choice of language or region).
Analytical or Performance cookies. We also use Cookies for website and app analytics purposes in order to operate, maintain and improve our Services. We may use our own analytics Cookies or use third party analytics providers such as Google tag manager, to collect and process certain analytics data on our behalf. These providers may also collect information about your use of other websites, apps, and online resources. You can opt out of Google tag manager without affecting how you visit our Services by going to google.com/dlpage/gaoptout or via Google’s Ads settings.

Where required by applicable law, we obtain your consent to use Cookies. You can find more information about your rights and choices, and how to block the use of certain Cookies in the section Your Rights and Choices below.

Sharing Your Personal Information

We prioritize safeguarding your information and will not share it with third parties without your consent, except in specific circumstances outlined below:

With Our Corporate Affiliates: We may share information with our corporate affiliates for purposes consistent with this policy.

Vendors and Service Providers: Information may be shared with vendors and service providers essential to delivering our services.

Analytics and Advertising Partners: We use analytics services like Google Analytics and collaborate with advertising partners to provide tailored advertisements. You can learn more about Google’s practices here.

Legal Compliance and Disclosures: Your information may be accessed, preserved, or disclosed if required by law enforcement requests, legal processes, or to protect rights, property, or safety.

Merger or Sale: In the event of a corporate transaction, your information may be transferred to relevant third parties.

Product Reviews: Reviews you provide about our services may be shared for promotional purposes.

Additionally, your information may be disclosed with your permission

Your Rights and Preferences
- Sharing Preferences: Ambassadors have control over their account information and can modify or delete it as needed.
  
  Marketing Communications: You can unsubscribe from promotional emails using the provided link. Administrative messages will still be sent.
  
  Cookie Preferences: You can manage cookie settings in your browser, but blocking essential cookies may limit access to parts of our services.
  
  European Privacy Rights: Residents of the European Economic Area have rights regarding their personal information, including access, correction, deletion, and data portability. You can exercise these rights by contacting us.
International and European Visitors
- International Visitors: By using our services, you consent to the transfer of your information to the United States. We comply with applicable data protection laws when transferring information outside the European Economic Area.
- European Visitors: We adhere to applicable EEA data protection laws when transferring personal information outside the EEA.

Third-Party Links

Our services may contain links to third-party websites, products, or services. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any information.

Retention

We aim to delete or anonymize your information when it’s no longer necessary for the purposes we process it, considering factors like service type, relationship duration, and legal requirements.

Security

While we implement physical and electronic safeguards to protect your information, we cannot guarantee absolute security due to the nature of electronic transmissions.

Children’s Privacy

We do not knowingly collect personal information from children under 13, and our services are not directed at them. If you discover a child has provided information in violation of this policy, please inform us at support@toccocard.com.

As elaborated in more comprehensive sections of our Privacy Policy, we gather and/or disclose Personal Information about you when you visit and use our Portal. This encompasses information you provide to us, as well as data automatically collected from you, your computer, or device during your use of our Portal.

Personal information excludes data that falls into the following categories: (a) publicly available information from government records; (b) de-identified or aggregated consumer information; or (c) specific information excluded from the purview of applicable state law (e.g., PHI covered under HIPAA, and medical information subject to protection under HIPAA and other state regulations).

Categories of Sources From Which Personal Information Has Been Collected

We obtain Personal Information both directly from you, such as when you provide it through our Portal or contact us, and indirectly through your computer or device as you engage with our Portal. Additionally, we may collect Personal Information from our advertising partners and service providers.

Manage Your Personal Details or Seek Assistance

If you are an Ambassador, feel free to adjust your account and profile information or close your account directly through your profile settings. For inquiries related to your privacy on our Services or questions about this privacy policy, please reach out to us at support@toccocard.com

Policy Modifications

Any alterations to this Policy will be posted on this page, and the updated version becomes effective upon posting. In the event of substantial changes in how we utilize or disclose Personal Information collected from you through our Services, we will inform you via our Services, email, or other communication means.

Contact Information

For any questions, comments, or concerns about our processing activities, please send an email to support@toccocard.com or contact us using the details below:

Toccocard LLC

342 Beach ave

La Grange Park, IL

40526

United States of America

Data submitted by you:

We collect your personal information when you subscribe to marketing emails or SMS. The information categories we may collect include:

Personal Identifiers: such as your name, email address, and telephone number
Online Identifiers
Internet Activity
Commercial and Financial Information: covering purchases
Other Sensitive Data: including precise geolocation

When you make a purchase of our products, we collect personal information, including:

Personal Identifiers: like your name, email address, postal address, and telephone number
Online Identifiers
Internet Activity
Commercial and Financial Information: encompassing purchases, credit card or debit card numbers, and bank or other financial account details
Other Sensitive Data: including precise geolocation

Creating an account via our app or Teams platform involves the collection of personal information, including:

Personal Identifiers: like your name, email address, postal address, and telephone number
Online Identifiers
Internet Activity
Commercial and Financial Information: covering purchases, credit card or debit card numbers, and bank or other financial account details
Other Sensitive Data: including precise geolocation

When you visit our website, we collect personal information, including:

Personal Identifiers: such as your name and email address
Online Identifiers
Internet Activity
Other Sensitive Data: including precise geolocation

In the context of using and communicating about our services, we collect personal information, including:

Personal Identifiers: such as your name, email address, postal address, and telephone number
Online Identifiers
Internet Activity
Commercial and Financial Information: covering purchases and credit card or debit card numbers
Other Sensitive Data: including precise geolocation
Professional Information: including employment-related details

Cookie Policy:

We employ cookies to enhance your site experience, preventing repetitive logins, and aiding in remembering items in your cart. Additionally, third-party cookies may be used for advertising and analytics, which you can manage through your browser settings.

Information from other sources:

Personal information may be collected from third-party sources, including Ad Networks, Data Analytics Providers, Operating Systems, Other consumers (e.g., referrals), and Social Networks.

Data Retention:

We maintain data for only as long as necessary for the purposes outlined in this Policy. Retention periods vary based on the type of data, with a general guideline as follows:

Operational data (e.g., cookies, online data): Retained for as long as necessary to support business operations.
Order-related data: Retained for the time needed to handle potential complaints or concerns, and then deleted or anonymized after 7 years.
Customer support data: Retained for as long as necessary to support business operations.
Promotional communication data: Retained for as long as necessary to support business operations.
Customer review and feedback data: Retained as long as the customer is active and for a period after account termination to meet legal requirements.
Privacy request data: Retained as long as the customer is active and for a period after account termination to meet legal requirements.
Security-related data: Retained as long as the customer is active and for a period after account termination to meet legal requirements.

Why We Process Your Information:

We process personal information for various business and commercial purposes, including data analysis, order fulfillment, product and service improvement, payment processing, promotional communications, and data storage and management.

Disclosure of Personal Information for Business and Commercial Purposes:

Your personal information may be shared for various business and commercial reasons, depending on your interactions with us. Whether you subscribe to marketing emails, purchase products, create an account via our app or Teams platform, visit our website, or engage with us about services, different categories of personal information might be disclosed. This involves sharing with service providers and third parties, including commerce software tools, data analytics providers, IT infrastructure services, payment processors, sales and marketing tools, and shipping services. The information shared covers personal identifiers, online identifiers, internet activity, commercial and financial details, and other sensitive data.

Furthermore, you have the right to access and delete your personal information. You can request details about the collected information, its sources, business purposes, and third-party involvement. Deletion of your personal information is also possible, with some exceptions.

To make access or deletion requests, use the provided contact methods. We uphold your rights without discrimination, and additional rights for California residents are outlined in the California Privacy Addendum. For residents of the EEA/UK, GDPR-related details are available upon request.

Contact Details:

Should you have any questions, concerns, complaints, or recommendations concerning our Privacy Policy or the utilization of your Personal Information as detailed in this policy, or if you need to make requests regarding your Personal Information in accordance with applicable laws, please get in touch using the provided contact details or visit the Contact Us section on our Platform.